Around the world, Signify provides post-sales support from its plant specialists who help growers to get the most out of their LED investments. This support includes regular discussions on the best lighting strategy for each grower’s particular crop and situation. The knowledge provided by the Signify specialists is crucial for a successful cultivation strategy and greenhouse operations.
“The number of projects is exploding,” says Kay. “This growth is generating a huge increase in requests for post -sales plant specialist support. The challenge is to find smart and efficient ways to serve our growing community of customers, located around the globe, with the plant specialists we have available.”
Remote access to climate and crop data will provide part of the answer. Thanks to data storage in the climate computers of participating growers, Signify plant specialists will have – after growers consent - real-time, remote access to their data. This will help to prepare the most optimal lighting strategy for growers
Additionally, Signify is developing decision-support tools for lighting based on algorithms to analyze the data and provide custom-made advice for each grower's particular crop and situation. “We can also give the grower themself remote access to the data and the decision-support tools,” says Kay. “This will reduce their dependency on the plant specialist and empower the grower with lighting intelligence.”